General Terms and Information
Monthly Retainer Plan hours are valid for 30 days; sorry no carry-overs. As stated above, we will discuss your needs in detail. Any hours over your retained hours will be billed at your current discounted plan rate.
Retainer Plans require monthly payment before work begins and paid in advance each subsequent month on your start date or other date that we both agree on. Retainer plans guarantee hours are set aside specifically for you and your business. Retainer Plans take precedence over hourly client projects.
In order to assure your satisfaction, we will be communicating frequently as work progresses.
Administrative/Secretarial Rush Projects (less than 48-hour notice or on weekends): Subject to a 20% addition to normal rates. Discount does not apply.